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YooCare Customer Testimonials
  • Service rating for agent Mac: 10
    Mac fixed my problem within a few minutes. Fast service that is reliable. I will use your service again. Maybe I should have subscribed to the yearly plan. - Customer Stephen Lewis 2013-05-19 20:19:39
  • Service rating for agent hebe: 10
    very impressive - I will keep you all in mind if I ever get a virus again and will be sure to recommend your services to others - Customer kirk 2013-05-19 15:21:50
  • Service rating for agent mia: 10
    i had a issue with my computer,i was attacked by a virus that reports to you that you have to pay money in order to have your computer unlocked,i needed help.i contacted yoo care and mia took care of me.she made sure I wasn't attacked again.if I could recommend any service to anyone you have to contact yoo care before wasting time and money on services that don't work. YOO CARE IS THE NUMBER 1 CHOICE,AND IM SURE GLAD I MADE THAT YOO CARE CHOICE. - Customer troy 2013-05-18 19:31:34
  • Service rating for agent John: 10
    Killed a virus that nothing could detect, and did so with laser pinpointed accuracy. Highly reccomended - Customer Dan G. 2013-05-18 15:47:52
  • Service rating for agent Ella: 10
    Removed AFP virus... - Customer Roy 2013-05-18 01:52:34
  • Service rating for agent Ivy: 10
    Real company, real help!! couldnt be happier!!! thanks again IVY!!! - Customer Stephanie 2013-05-18 01:01:50
  • Service rating for agent Mac: 10
    Mac did an excellent job and was very patient with me. I will definetly let people know to use your company and website - Customer Caren 2013-05-17 22:26:13
  • Service rating for agent ivy: 10
    very easy, understandable @ trustworthy - Customer dev 2013-05-17 20:23:59
  • Service rating for agent Cynthia : 10
    I am not very savvy when it comes to computor's. Cynthia walked me through each step. Cynthia also advised me on what to watch out for. Thank you, you are very professional. Lee Fitzgerald. - Customer Lee Fitzgerald 2013-05-17 17:32:58
  • Service rating for agent Alex: 10
    Alex was very helpful, professional and worked quickly to resolve my issues and get me back to being productive at work! The service was fairly priced for the results I have obtained. Thank you, Jason - Customer Jason 2013-05-17 14:44:33
  • Service rating for agent mike : 10
    hi i have no idea how he did it but his direction and comunication was great easy to understand and hasle free .im not much of a computer guy but left feeling like i new heaps .thanks mike mate from a kiwi living in ozzy - Customer shane 2013-05-17 10:48:11
  • Service rating for agent ella: 10
    easy to work with - Customer tony 2013-05-17 01:45:42
  • Service rating for agent Hebe: 10
    Very professional and prompt. Quickly located and remedied my problem with minimal involvement from me. Will definitely seek assistance should I chance upon future problems and recommend to my friends, family, and co-workers. - Customer William Davis 2013-05-16 18:24:31
  • Service rating for agent Hebe: 10
    I was skeptical at first using an online support, which is what got me into the mess I was in at the first place. But was I wrong. The initial help that I got from the agent, his patience, personality was amazing. He was quick, knows exactly how the entire process works. The amount/charge was definitely worth it.....GOOD job! WE NEED MORE SITE THAT ARE AS HONEST AS YOU GUYS. Believe me, I have tried some HURRIBLE ones before but all they do is give you a run around until you finally give up. THANK YOU HEBE FOR YOUR HELP AND WONDERFUL SUPPORT! - Customer Alfred Akinwale 2013-05-16 16:56:56
  • Service rating for agent John: 10
    Thank you so much! John had lots of patience with me, and answered few non-related questions with tips. I am again very thankful for this site, awesome TeamViewer program too. I was blown away. 10/10 awesome. - Customer Jae 2013-05-16 06:36:11
  • Service rating for agent Ella: 10
    Ella did a great job and did it quickly. - Customer Samantha 2013-05-15 23:17:31
  • Service rating for agent Vikki : 10
    got the important files back after a damn Decrypt protect ltd virvus - Customer Allan 2013-05-15 22:42:44
  • Service rating for agent Wesker: 10
    You guys do a great job! - Customer PK 2013-05-15 18:13:06
  • Service rating for agent Ivy: 10
    Quick and fairly easy help to remove my virus. I will spread the word about Yoo Care. - Customer Rod Hanson 2013-05-15 17:52:37
  • Service rating for agent Ivy: 10
    Ivy really knew what she was doing, and took care of my problem. I highly recommend YooCare. - Customer Steve 2013-05-15 14:10:14
  • Service rating for agent Mac: 10
    This helped a lot, was fast and easy. Mac was helpful and everything was clear and easy to follow. Thanks - Customer Derek 2013-05-14 18:35:20
  • Service rating for agent Vikki: 10
    Yoocare really assisted me with my issue. A special thanks to Vikki. She was awesome and patience and I appreciate your hard work today. Vikki you are the BEST!!! :) Thank you, Angel - Customer Angel 2013-05-14 16:49:09
  • Service rating for agent John/Ella (2): 10
    I have never experienced such professional patience. Will definitely use again. Thank you both John and Ella for a superb job. - Customer Sharon 2013-05-14 13:52:37
  • Service rating for agent Hebe: 10
    Hebe was great. He took great care of me, and figured out a complex virus issue that totally surprised me / caught me off guard while working late. Thank goodness for this service, since Hebe and team got me back up and running again. It was very well worth the small investment--very good pricing yoocare offers, for sure. WORTH IT! Thanks, Hebe and team at Yoocare! - Customer Steve 2013-05-14 03:00:18
  • Service rating for agent Mike: 10
    It took a few tries, but things ended up working out - Customer Miles 2013-05-14 02:39:32
  • Service rating for agent hebe: 10
    Hebe worked extremely fast and efficiently when dealing with my laptop. Also very polite. Thank you for the service! - Customer Thomas 2013-05-13 20:24:21
  • Service rating for agent Mike: 10
    To Whom It May Concern, Your agent Mike helped me with a virus issue that had locked up one of the user accounts on my computer. He literally worked with me and my issue for about 4 and 1/2 hours. He was truly professional and kind, walking me through the many things that I did not understand. He stayed with me until my computer was cleared and I could access the internet easily again. Very impressed with Mike and the whole process, I know how patient he was with me and I want you to realize what an amazing employee you have working for you! I was also refunded the $69.95 fee that same night when I opted for the $89.95 option, again, truly impressive customer service. Thank you so much for helping me out of my computer crisis Mike! - Customer Michelle 2013-05-13 17:26:59
  • Service rating for agent john: 9
    Ukash virus - sorted the problem. Thank you! - Customer keith 2013-05-13 16:52:42
  • Service rating for agent John: 10
    Great service, the agent knew exactly what to do. If I ever have another problem I know who to call. Excellent service. Thanks----Ray - Customer Ray 2013-05-13 16:35:18
  • Service rating for agent John: 10
    I'm certainly a novice, only been on computers 6 mos. or so. Really use it, was certainly lost a bit without it. John was excellent, walked me through all the steps that I knew nothing about. Thanks, sorry, hope I don't need you again, but nice to know you're here just the same. Will certainly recommend your services to others in need of you. Thanks John, keep up the good work!! - Customer Randy 2013-05-13 16:05:55
  • Service rating for agent John: 10
    I was so surprised how fast this worked. I was cautious at first cause I was paying a pretty decent amount of money to a site I never heard of, but know I know who to go to when I have another situation like the one before. Thanks again :D - Customer Jonathan 2013-05-13 13:10:04
  • Service rating for agent john: 10
    He fixed my problem and answered all of my questions. Very professional. - Customer mike 2013-05-13 11:42:42
  • Service rating for agent Mike and IVY: 10
    Highly competent staff and they displayed tremendous amount of patience. Please keep up the outstading work. It is just amazing. Pure and honest. God bless you all - Customer Daniel 2013-05-12 20:42:50
  • Service rating for agent Cynthia: 10
    Cynthia was amazing and fixed my problem quickly, I will recommend to everyone I know. - Customer Michael 2013-05-12 14:04:36
  • Service rating for agent John : 10
    Do not know if everyone is like John, but he is a good damned great professional. Great value this offering you make to the clients. Congrats Altough for third world people like me it is kind of expensive, I am happy with at the end. - Customer Manuel 2013-05-12 05:02:56
  • Service rating for agent William: 10
    I am very pleased with the ease and effectiveness of this service. I first drove my computer to Best Buy to have them service it. They refused service unless I bought a $200 service plan. Yoocare is much more reasonably priced, and it's been so convenient for someone to remotely work on my computer while I do housework. I will definitely use this service in the future. - Customer Bri 2013-05-11 21:59:07
  • Service rating for agent Ivy: 10
    Ivy was fantastic. She fixed my problem quickly and my computer works perfectly. Thank you for your service. - Customer Greg Johnson 2013-05-11 18:33:05
  • Service rating for agent mac: 10
    wonderful - Customer georgette 2013-05-11 15:28:49
  • Service rating for agent Ivy: 10
    helped get my computer back up running in no time - Customer Anthony lANGSTON 2013-05-11 15:21:03
  • Service rating for agent mac: 10
    very helpful - Customer earl 2013-05-11 12:45:33
  • Service rating for agent Dana: 10
    Dana was very polite, helpful, and efficient. Honestly I was expecting to be dealing with a robot when I first started the chat, but she was awesome. I will definitely be returning to you all in the future if/when I come across these kind of problems again. - Customer Matt 2013-05-11 08:29:00
  • Service rating for agent Hebe and Dana: 10
    Incredible and experienced tech support 5 out of 5 stars don't go to anyone else - Customer Jason Sinatra 2013-05-11 06:52:04
  • Service rating for agent wesker: 10
    very quick and helpful, I would recommend. thanks again. - Customer Russ 2013-05-11 05:55:20
  • Service rating for agent Mike: 10
    Mike real got to it and didn't string me along and prefaced each step with what we were going to try and accomplish so I was able to give him information that allowed us to find out were to turn quicker. - Customer Kaleb 2013-05-11 05:18:59
  • Service rating for agent Cinthia: 10
    absolutely fantastic, will recommend YOOCARE, terrific will use you more often when the need arises thank you - Customer Rene 2013-05-11 01:33:13
  • Service rating for agent Eric: 10
    Eric removed blekko, babylon, and claro without any wasted time or money. I recommend YOU CARE to anyone who's sick of trying to fix it alone. - Customer Patrick 2013-05-10 22:58:51
  • Service rating for agent eric: 10
    eric was great and got my computer fixed quickly - Customer Greg 2013-05-10 21:22:17
  • Service rating for agent Joe: 10
    I was freak out when my computer got nailed with a nasty virus, but Joe was able to take care of it and make my computer run at a faster speed. I am a very happy person right now. - Customer Shawn 2013-05-10 09:36:27
  • Service rating for agent mac: 10
    A ten for staying on the project until he got some results. This was the most problamatic virus I have ever had and seem there is no software that can fix this you have to do it all by peace and parts. I will run tests to see if i find any more viruses. 7 days to go. Thanks Mac - Customer Bruce Strickland 2013-05-10 09:05:45
  • Service rating for agent ivy: 10
    she was wonderful - Customer laurie 2013-05-09 19:44:57

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WHAT OUR USERS ARE SAYING:

" Thank you for all your help in fixing my infected PC, which had a really nasty computer virus, and although it was no easy task in removing it, your team showed patience, understanding, determination and an overall standard of professionalism that you don't come across very often." - Malcolm Hopkins
" Top service. i really like what you have done with my infected ThinkPad. It's nice to come back." - Jari Facy
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